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IN THIS ISSUE
- Getting more from your mechanized plasma system
LETTER FROM HYPERTHERM
You might ask why I mention this in a customer newsletter. It is because ownership really does matter in where a company places its focus and how it serves its customers. Where do you suppose a company trying to beat a quarterly forecast to Wall Street places its ultimate priority? At Hypertherm, every associate shares in annual profits and receives an annual allocation of company shares held for the long term. As both associates and owners of the company, we all have a direct stake not just in the daily success of the company, but also in the long-term performance and sustainability of the enterprise.
CUSTOMER SPOTLIGHT
TECHNICAL TIP More and more today we receive calls from customers who might have an issue with cut quality or are receiving a failure code but do not know how to fix it. In cases like this, many of the questions back to a customer from a service engineer are related to settings within their system and how those might play into the failure seen by the customer. As the customer, you may be familiar with the user interface screens and how to navigate between them. Often customers try different settings in the moment to do cause-and-effect investigation on their own, but then don’t remember where they were originally or how to get back to an earlier performance level, particularly if something happened and cut quality or machine performance degraded as a result.
LIVE LEARNING GETTING THE MOST FROM YOUR MECHANIZED SYSTEM 10 REASONS YOU NEED PLASMA FOR YOUR NEXT RESTORATION PROJECT In celebration of SEMA, we’re giving away a FREE copy of Eddie Paul’s Plasma Cutting Handbook to the first 10 people who register for this webinar and then email us with Eddie Paul Book in the subject line.
SUCCESS STORIES A company that has not only witnessed—but lived through—the evolution of the maple syrup industry is Leader Evaporator Company. This 125 year old company located in Northern Vermont is the largest manufacturer of equipment used to produce maple syrup in the United States. And although Leader Evaporator makes equipment for an industry hundreds of years old, the equipment it uses couldn’t be more modern.
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Ask Jim Q. What's the deal with these new CopperPlus electrodes? Do they help nozzle life or just the electrode? Are they recommended for just mechanized cutting or are they good for hand cutting too? A. CopperPlus electrodes are a recently developed electrode manufacturing technology that dramatically improves electrode life. These electrodes are available for the Powermax65, Powermax85, Powermax105, and any earlier Hypertherm system with a Duramax torch.
Hypertherm Innovations
Special Promotions
On the Road See us in action at one of the many regional and national shows we attend. It is a great opportunity to learn from our thermal cutting experts and get the answers you need to meet today's cutting challenges. A sampling of shows planned for this fall includes:
- FABTECH 2012
Product Portfolio Powermax Plasma
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In October, we celebrate National Ownership Month at Hypertherm. Why? Hypertherm is an ESOP (Employee Stock Ownership Plan) company. All shares of the company are owned by associates (our preferred alternative to “employee”,) and all associates with enough qualifying time become owners.
